Privacy Policy - Popconvert LTDA

Introduction

This Privacy Policy is part of Popconvert's Terms of Use and explains how we protect the personal information you provide us with when using our platform. For questions or requests, please refer to the Contact section at the end of the document.

What information do we collect about you?

1. information provided by you:

  • Name, e-mail and telephone number
  • Billing information (company, address, CNPJ/CPF)
  • Interests and demographic data
  • Payment method for financial transactions

2. Information collected automatically:

  • IP address
  • Browser type and language
  • Access times
  • Accepted cookies
  • Reference address

3. Geolocation information:

  • Collected only with your consent while you are on the site

4. Information about visitors to your sites:

  • Pages visited, clicks and mouse movements
  • IP, browser, operating system and cookies
  • Other information for analyzing the visitor experience

 

Important: Visitor data is controlled by the site owner, and Popconvert is not responsible for any damage resulting from the collection of this data.

Use of Cookies and Similar Technologies

We use cookies, web beacons and similar technologies to:

  • Improving the user experience
  • Facilitate access to the platform
  • Personalize content and analyze site usage

 

You can set your browser to refuse cookies, but some features may not work properly.

How do we use the information collected?

  • Providing and improving our services
  • Manage accounts, support and service
  • Conducting research and analysis of products and services
  • Communicate news, offers and updates
  • Display personalized content and ads
  • Execute financial transactions
  • Comply with our Terms of Use and legal responsibilities

Data sharing

  • We share personal information only with authorized providers (e.g. support, data analysis, website operation)
  • We may share data with commercial partners for joint promotions and campaigns
  • We may disclose information if required to do so by law or to protect our rights
  • Aggregated and anonymous data can be used for analysis and targeted advertising
  • We do not sell your personal data

Security

We take technical and administrative measures to protect your data against loss, unauthorized access, alteration or improper disclosure, including:

  • Two-step authentication
  • Restrictions on employee access
  • Regular backups

 

Although we take every precaution, no system is 100% secure. We recommend caution when sharing personal information.

Your rights

You have rights over your personal data, including:

  • Access, rectification, deletion and portability
  • Restriction or opposition to processing
  • Withdraw consent at any time

 

To exercise your rights, contact us at: [email protected]

Data retention

Your data is kept for as long as your account is active and for as long as necessary to comply with legal or regulatory obligations.

Links to third parties

Our platform may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the practices of these sites.

Communication

You can opt out of receiving promotional emails by clicking on "Unsubscribe" in the emails we send.

Changes to this Policy

We update this policy periodically to reflect legal, technological or operational changes. We will notify you of relevant changes by email and publish the date of the last update. Any changes will always be available on our website and will become valid from the date of publication.

Contact

If you have any questions or requests about your privacy, please contact us:

 

This document reflects our commitment to transparency and the protection of personal data, ensuring compliance with international legislation such as GDPR and LGPD.